Press Release Archive
Fort Lauderdale, Fla.
Spherion, a past “
Bill Parker, customer development solutions president of Spherion Outsourcing Group said, “Over the course of a year, Call Center Magazine has the opportunity to study hundreds of call centers, including the best in the industry. It is an honor to be counted among them and recognized for excellence once again. We appreciate this acknowledgement of our ability to help clients build strong customer relationships that lead to customer loyalty and increased sales opportunities.”
Parker added, “As a company with 55 years of experience in workforce management, we know that training is a key element to the success of our customer care professionals. We train our professionals using award-winning programs and best-in-class technology. It is great to be recognized for something we consider to be a very basic part of our
The 2002 winners will be unveiled during the Call Center Demo & Conference at the Gaylord Palms Resort in
Spherion Corporation helps companies efficiently plan, acquire and optimize talent to improve their bottom line. The Company was founded in 1946 and operates in
In outsourcing, Spherion assumes total accountability for critical customer-centric business processes, helping clients maximize business performance and enhance shareholder value through customer development, employment process solutions and administrative services. Spherion Outsourcing Group manages and operates customer contact centers both domestically and internationally for Fortune 1000 companies. For more information, visit the Company's Web site at www.spherion.com/outsourcing.