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FORT LAUDERDALE, Fla.--November 4, 2002--The Staffing Group of Spherion® Corporation (formerly Interim Services), a leading provider of workforce solutions, today announced that it has signed a contract with
This service allows Spherion to make a large number of personalized telephone contacts without the need for manual dialing or human intervention, thus saving time and resources. Call recipients will hear messages recorded by local Spherion representatives and then be able to indicate whether they are interested and available for positions, desire a specific work location or would like to be contacted by a local representative by pressing keypad buttons on their telephone.
"What once took us days or weeks, now takes a matter of hours. By using FasCast, our clients can enjoy a higher degree of responsiveness and effectiveness that will help them fulfill their workforce needs even more quickly and efficiently than before," said Gary Peck, president of Spherion Staffing. "Because the system can reach hundreds of contacts per minute, we can assemble and deploy a high quality workforce at record pace."
In addition to reaching out to its pool of potential candidates, the new system can also be used to communicate with workers already on assignment. Employees can be reminded about assignment schedules, missing time sheets or other issues that affect their current assignment. Wake up calls can also be made to those workers who are on early or late shifts.
In pilot programs, Spherion was able to contact more than 350 candidates in under six minutes. In that time, candidates heard a personalized message from a local Spherion representative and were able to register their preference for an upcoming assignment. Voicemail messages with a call back number were left for those who were unavailable. In addition, a comprehensive report was developed that provided detailed statistics for each call.
"The pilot was extremely successful and has shown us just how much time we are able to save by using the FasCast service," Peck said. "Within a matter of minutes, we can determine how many people are interested and available for our assignments. Our clients will feel an immediate impact from this as we fill their assignments faster than ever before."
"As a leading supplier of automated solutions to the staffing industry, we are pleased with the response to our FasCast automated contact services and pleased to provide additional
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