Press Room

Fort Lauderdale, Fla. May 7, 2002 – Spherion Corporation (NYSE: SFN), a recruitment, outsourcing and technology services provider, today announced that the leading call center industry publication, Call Center Magazine, nominated Spherion Corporation among the companies being considered for this year’s “Call Center of the Year Award.”

Spherion, a past “ Call Center of the Year Award” winner (1997), was chosen from hundreds of call centers in a wide range of industries. Call Center Magazine honors centers that have made significant advances in improving technology, meeting or exceeding sales/service goals, decreasing turnover and increasing productivity.

Bill Parker, customer development solutions president of Spherion Outsourcing Group said, “Over the course of a year, Call Center Magazine has the opportunity to study hundreds of call centers, including the best in the industry. It is an honor to be counted among them and recognized for excellence once again. We appreciate this acknowledgement of our ability to help clients build strong customer relationships that lead to customer loyalty and increased sales opportunities.”

Call Center Magazine assesses how call centers serve customers, including the ease with which callers and Web site visitors can communicate with live representatives. In addition, they analyze how each call center trains and evaluates agents as well as the overall working environment.

Parker added, “As a company with 55 years of experience in workforce management, we know that training is a key element to the success of our customer care professionals. We train our professionals using award-winning programs and best-in-class technology. It is great to be recognized for something we consider to be a very basic part of our DNA.”

The 2002 winners will be unveiled during the Call Center Demo & Conference at the Gaylord Palms Resort in Orlando, Florida , which will be held May 9 - 10. The awards will be presented at a luncheon prior to the start of the show on Wednesday, May 8, 2002.

About Spherion

The Company was founded in 1946 and operates in North America , Europe and Asia/Pacific. Spherion Corporation helps companies efficiently plan, acquire and optimize talent to improve their bottom line. Visit the Company’s Web site at www.spherion.com.

In outsourcing, Spherion assumes total accountability for critical customer-centric business processes, helping clients maximize business performance and enhance shareholder value through customer development, employment process solutions and administrative services. Spherion Outsourcing Group manages and operates customer contact centers both domestically and internationally for Fortune 1000 companies. For more information, visit the Company's Web site at www.spherion.com/outsourcing.