Press Room

This exciting two-day University is designed to provide intensive, skills-based training and networking in an educational environment. Your entire support team will learn world-class best practices for providing support, increasing productivity and enhancing efficiency.

Speaker Information

Anna Turruellas is Senior Vice President for the Technology Group of Spherion where she is responsible for practice development and implementation. She has strategic responsibility for managing all of the groups data center, help desk, and networking practices, with a particular expertise and focus on the Help Desk industry. Anna joined the company in 1993 and under her leadership, Spherion has become an acknowledged leader in the Help Desk industry. Anna is often retained for consultative assignments to assist organizations in establishing "world class" help desk environments.

Anna started her career in Information Systems as a Systems Engineer with IBM where she was responsible for national branch support. She later joined Syncsort as a Product Developer and was responsible for managing Quality Assurance for new software development. In 1983, she moved to MHT Software and had strategic responsibility for software development, capacity planning and production support teams. Before joining Interim, Anna was a Systems Integration Manager with Comdisco Computing Services where she developed and implemented their national Help Desk and initiated a Help Desk Practice.

Anna holds a BS degree in Computer Science and Mathematics from New York University . She is a renowned public speaker and regularly presents at National AFCOM, HDI, CRM, Xephon and Support Services Conferences as well as at many industry sponsored luncheon and dinner forums.