Press Release Archive
FORT LAUDERDALE, Fla., April 3, 2007 -- Spherion Corporation, a recruiting, staffing and workforce solutions provider, today announced it has been listed by Gartner, Inc. in the challenger quadrant in the Magic Quadrant report for Help Desk Outsourcing Services, North America, 2006(1).
This report evaluates 22 vendors in the help desk arena and provides an analysis to help customers make better-informed decisions when selecting solution providers, their services or products.
According to Gartner, vendors listed in the 2006 Help Desk Outsourcing Services Magic Quadrant report are evaluated on two key criteria: ability to execute and completeness of vision. Criteria for Quadrant designation included: product or service, sales execution or pricing, marketing execution, customer experience, operations, market responsiveness and track record, client innovation and overall visibility.
"We believe being evaluated by Gartner in the help desk support industry further affirms our commitment to delivering the highest quality services to our customers. We think inclusion in such a highly regarded measurement only solidifies the performance and value we bring to each and every engagement," said Chris Dixon, vice president of national solutions for Spherion. "With the North American help desk industry projected to steadily rise over the next few years, we fully plan to maintain our focus by meeting and exceeding the needs of our clients."
Spherion Corporation is a leading recruiting and staffing company that provides integrated solutions to meet the evolving needs of companies and job candidates. As an industry pioneer for 60 years, Spherion® has screened and placed millions of individuals in temporary, temp-to-hire and full-time jobs. Positions range from administrative and light industrial to a host of professions that include accounting/finance, information technology, engineering, manufacturing, legal, human resources and sales/marketing.
With approximately 650 locations in the United States and Canada, Spherion delivers innovative workforce solutions that improve business performance. Spherion provides its services to more than 8,000 customers, from Fortune 500 companies to a wide range of small and mid-size organizations. Employing 375,000 people annually through its network, Spherion is one of North America's largest employers. To learn more, visit http://www.spherion.com/. For up-to-date career tips and trends, visit Spherion's career blog, The Big Time(SM), at http://www.spherion.com/careerblog.
Gartner Magic Quadrant Disclaimer
The Magic Quadrant is copyrighted March 26, 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
(1) Magic Quadrant for North American Help Desk Outsourcing, 2006, William Maurer and Richard T. Matlus, January 25, 2006