Press Release Archive
WASHINGTON, April 9 /PRNewswire/ -- Technisource, one of the largest technology services providers in North America and subsidiary of Spherion Corporation, today announced that analyst Ruben Canales has won the 2008 HDI Analyst of the Year Award from the Capital Area chapter. The globally recognized award acknowledges the industry's top first-level support analyst.
Canales, recently promoted to senior help desk analyst, has made a significant impact to the Spherion/International Monetary Fund (IMF) account in less than a year. He has quickly distinguished himself through his commitment to excellence and extraordinary work ethic. In addition to excelling at his individual job duties, Canales serves as a mentor to his support center colleagues by helping them reach their goals.
"Ruben exemplifies the professionalism and quality we offer our clients," said John Migliazza, national director of technology support services of Technisource. "He is knowledgeable, committed to customers and has a terrific attitude. He thrives on challenges and is an excellent problem solver and natural leader. We are delighted he has been recognized with this prestigious award."
Canales is one of Spherion/IMF's most productive analysts in terms of volume of calls, numbers of remedy cases created and first-call resolution.
He was nominated for the award from the Capital Area chapter of HDI and competed against his peers nationally and globally to win this top honor. HDI has more than 7,500 members and 68 local chapters worldwide.
Canales earned his bachelor degree in Computer Science Engineering from the Catholic University of Honduras. In 2004, he immigrated to the United States, enrolled at Georgetown University where he earned A+, Network+, Security+, MCP and CCNA certifications. Prior to his work with Spherion/IMF, he provided help desk technical support to government agencies.
He is a resident of Washington, D.C. About Technisource
Technisource, one of the largest technology services providers in North America, delivers a wide range of staffing, management services and technology solutions to a broad range of clients to maximize their technology investments. Focused on quality, flexibility and value, the company's service offerings range from IT staffing, deployment and support services to software quality management, strategic projects and outsourcing.
Through its network of 60 offices across the U.S., Technisource maintains a group of 8,000 experienced consultants and employees that deliver its portfolio of service offerings to Fortune 500 corporations, mid-sized companies and small organizations. Founded in 1987, Technisource is a subsidiary of Spherion Corporation. For more information, please visit http://www.technisource.com/.
About Think Services' HDI / http://www.thinkhdi.com/
Think Services' HDI is the world's largest IT service and support membership association and the industry's premier certification and training body. Guided by an international panel of industry experts and practitioners, HDI is the leading resource for help desk/support center emerging trends and best practices. HDI provides members with a vast repository of resources, networking opportunities and the largest industry event -- the HDI Annual Conference and Expo. Think Services connects specialized communities worldwide using innovative media, educational events, consulting, training and certification and is a subsidiary of United Business Media (http://www.unitedbusinessmedia.com/ ), a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.
CONTACT: Lesly Baer for Technisource, 1-800-422-3819,